If the cassette or battery door are loose or damaged, or you cannot resolve any alarms by following the on-screen help, do not use the pump. Immediately stop the pump, clamp your tubing and wash your hands. Disconnect the IV CADD Solis pump tubing and place the end cap on the tubing as instructed by your health care team. Flush the IV tubing with 20 cc of normal saline as instructed. Contact your health care provider or pharmacist to help you troubleshoot.